Coronavirus Transmission Mitigation Policy

(as of Monday 25 May 2020)

In an effort to reduce the risk of transmitting COVID-19 between clients, families, and clinicians, telehealth is the default method of services delivery for this clinic.

We are still able to provide in-person services on an extremely limited basis for clients who truly do require it. Convenience alone cannot be the basis for exposing you and us to increased risk of transmitting a potentially deadly contagious disease for which, as of this writing, there are no proven therapies nor any vaccines. Psychotherapy, which involves people spending extended time together in a closed room, is one of the highest-risk activities possible for transmitting a droplet-spread disease!


Any persons receiving in-person services MUST sign an informed consent addendum acknowledging that they will be exposed to additional risk of contagion, and MUST adhere to the following protocols:  

  1. You will not wait in our waiting room prior to your appointment. You will be asked to wait in your vehicle or outside the office until you receive a text, email, or phone call from office staff indicating that you can enter the office.

  2. Social distancing requirements must be met, meaning that you must maintain a six-foot distance from others (apart from your own household members) at all times while in our offices.

  3. Clients, family members, and providers will be required to wear face coverings or masks while in the office.  If you do not have a face covering, one will be provided to you.

  4. Hand sanitizer will be provided at the office entrance and must be used upon entering the office.

  5. There will be no physical contact with others in the office.

  6. Clients and families may not use the bathroom in the office for any reason.

  7. You agree not to present for in-person services if you have a fever, shortness of breath, coughing, or any other symptoms associated with COVID-19 or if you have been exposed to another person who is showing signs of infection or has confirmed COVID-19 within the past two weeks. You will not be charged a late-cancel or no-show fee in this situation.

  8. If you are bringing a child or other dependent in for services, you agree to ensure that both you and your child/dependent follow all of these protocols.


We remain committed to following city, county, state and federal guidelines, and to adhering to prevailing professional healthcare standards to limit the transmission of COVID-19 in our offices.  Despite our careful attention to sanitization, social distancing, and other protocols, there is still a chance that you will be exposed to COVID-19 in our office.

Thank you for helping us practice protecting each other and our community.

—Drs. Gisbert, Knight, and Richardson, CABHC Owners